FAQ

I just ordered, but cannot find my members login details
Your login details have also been automatically emailed to you in your member's welcome email.

Please check that the email isn’t stuck in spam or your junk mail folder. When you do find it, add the email address to your ‘safe senders’ list!

What is your returns procedure?
For digital orders, we have a sixty-day money-back guarantee. For physical purchases, we accept returns up to 60 days of placing your order. All returns need to be sent to Vervante Returns, 400 North Geneva Road, STE C, Lindon, UT 84042.

How long will it take for my order to get to me?
Digital orders are available immediately after payment is received, and are also emailed to you. You may like to double-check your spam folder to check your login details have not been emailed there.

Physical purchases will be dispatched in 3-5 working days.

Your order will be sent with USPS and can take up to 21 days and you will be sent a shipping notification once your package has been dispatched which will contain your tracking number.

How much is shipping and handling?
For all US purchases, the shipping and handling prices are $8.25, for all Canadian orders $14 and international orders $25.

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